The contact details of the controllers representatives in the matter of personal data protection.
In matters related to the processing of your personal data by the Companies, please contact the person responsible for the protection of personal data at the following e-mail address: rodo@dobryhotel.com or at the following address: Dobry Hotel Mięczkowski Sp. k., al. Grunwaldzka 229, 80-226 Gdańsk.
This is a joint contact for all the Companies.
Purposes and legal basis for processing personal data
In order to provide services within the scope of the company’s operations, we will process your personal data, for a variety of purposes, all of which are in compliance with the law. Below you can find a detailed list of the purposes for which your personal data is processed along with the legal basis for such processing.
Your personal data are being processed by the Companies in connection with services rendered by the Companies on your request. The purpose of this processing is primarily to ensure proper performance of the service agreement and to present to you our special offers presenting. Below you will find purposes for the processing of personal data along with the legal basis.
Purpose of the processing data | Legal basis |
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For the purpose of proper fulfillment of the hotel service agreement the Companies processing your personal data given in the registration card, i.e.:
| Under art. 6 paragraph 1 b GDPR (Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) (Text with EEA relevance) - processing is necessary for the performance of a contract to which the you are the party or in order to take steps at the request of the data subject prior to entering into a contract. |
For the purpose of rendering services through the booking system (including information send by the system) available on the website www.dobryhotel.com the Companies process following personal data:
| Under art. 6 paragraph 1 b GDPR - processing is necessary for the performance of a contract to which you are the party or in order to take steps at the request of the data subject prior to entering into a contract. |
In order to process a complaint, the Companies process personal data, such as:
| Under art. 6 paragraph 1 b GDPR - processing is necessary for the performance of a contract to which the you are the party or in order to take steps at the request of the data subject prior to entering into a contract. |
Ensuring the quality of the services provided to you is a priority for the Companies, which is why during the period of the service or after completing a given service, the Companies may send you short surveys with request for your feedback. The companies may also send you offers covering the services they provide. In this case, the Companies process personal data such as:
You can inform the Companies at any time that you do not wish to receive such content. Upon your request the information will cease to be sent. | Under art. 6 paragraph 1 f GDPR - processing is necessary for the purposes of the legitimate interests of the Companies. In this particular situation this purpose shall mean development and improvement quality of the services rendered by the Companies. The information may only be provided upon your consent given under the Act on the provision of electronic services and the Act on the telecommunications law. |
In order to ensure safety and security at facilities managing by the Companies, we use video monitoring. Therefore, the Companies process data such as:
| Under art. 6 paragraph 1 f GDPR - processing is necessary for the purposes of the legitimate interests of the Companies. In this particular situation this purpose shall mean providing security to another legally protected good (e.g. company resources, personal safety in or around premises). |
For archiving and evidence purposes, the Companies process personal data such as:
| Under art. 6 paragraph 1 f GDPR - processing is necessary for the purposes of the legitimate interests of the Companies. In this particular situation this purpose shall mean possession of personal data that will allow to prove certain facts related to the provision of services, e.g. needed at the request of public authorities. |
In order to establish, investigate or defend against claims, the Companies process personal data such as:
| Under art. 6 paragraph 1 f GDPR - processing is necessary for the purposes legitimate interests pursued by the Companies. In this particular situation this purpose shall mean establishing, investigating or defending the Companies rights. |
In order to use the loyalty program, the Companies process personal data such as:
| Under art. 6 paragraph 1 a GDPR – you have given consent to the processing of your personal data for one or more specific purposes. |
In order to create registers and records related to the GDPR, including for example the register of guests who raised objections or exercise the right to limit the processing of their data in accordance with the GDPR, the Companies process personal data such as:
These data are processed primarily because the GDPR imposes on the Companies numerous documentary obligations to demonstrate the compliance of the processing with the law and the possibility of demonstrating such compliance (in order to implement one of the basic principles of GDPR, that is accountability). In addition, if you submit, for example, an objection to the processing of personal data for marketing purposes, the companies need to know who should not use direct marketing, because they do not want it. | Under art. 6 paragraph 1 c GDPR - processing is necessary for compliance with a legal obligation to which the controller is a subject to. Under art. 6 paragraph 1 f GDPR - processing is necessary for the purposes of the legitimate interests of the Companies. In this particular situation this purpose shall mean having knowledge about people who exercise their rights resulting from the GDPR. |
In order to issue an invoice and fulfill other obligations resulting from tax law regulations, such as storing accounting records for 5 years, the Companies process personal data such as:
| Art. 6 paragraph 1 c GDPR in relation to regulations contained in the Accounting Act dated on 29 September 1994. |
To enable the use of cookies on the website, we also process text information (cookies are described in a separate section). | Article 6 para. 1a of the GDPR, which allows personal data to be processed on the basis of voluntary consent (during the first visit to the website, a request for consent to the use of cookies will appear). |
For the purpose of the administration of a website, the Companies process personal data such as:
| Under art. 6 paragraph 1 f GDPR - processing is necessary for the purposes of the legitimate interests of the Companies. In this particular situation this purpose shall mean proper website. |
For the analytical purpose, i.e. providing research and analysis of the activity on the website www.dobryhotel.com, the Companies process such personal data as:
| Under art. 6 paragraph 1 f GDPR - processing is necessary for the purposes of the legitimate interests of the Companies. In this particular situation this purpose shall mean having knowledge about client’s activity on the website. |
Bearing in mind how valuable your personal data is at every step, the Companies try to ensure that their processing takes place in accordance with the law, and in the case of transferring these data outside the structures of the Companies, we make sure that the entities which are entrusted with your data ensure the appropriate standard of their protection and they keep them confidential
Bearing in mind how valuable your personal data is at every step, the Companies try to ensure that their processing takes place in accordance with the law, and in the case of transferring these data outside the structures of the Companies, we make sure that the entities which are entrusted with your data ensure the appropriate standard of their protection and they keep them confidential. We would like to draw your attention to the fact that, like most entrepreneurs, the Company uses the help of third parties in its operations, which may involve the transfer of your personal data. In connection with the above, if necessary, the Company provides your data to: :
Like most entrepreneurs, the Companies use various popular services and technologies offered by such entities as Facebook, Microsoft or Google. These companies are based outside the European Union and therefore, in the light of the provisions of the GDPR, they can be treated as third countries.
Due to the fact that each of the Companies uses the services of different suppliers, your personal data may be transferred outside the European Union and the European Economic Area. The companies ensure, however, that in such a case the data transfer will take place on the basis of a contract between the Companies and this entity, containing exemplary clauses on data protection adopted by the European Commission.
Please note that a separate counting of the deadline for each contract would entail significant organizational and technical difficulties for the Companies as well as significant financial expenses, therefore setting one date for removing or destroying personal data allows the Companies to manage this process more efficiently and effectively.
However, if you exercise the right to be forgotten by the Company, such situations are considered and solved individually.
The additional year associated with the processing of personal data collected for the performance of the contract is dictated by the fact that you can hypothetically claim a moment before the expiry of the limitation period, the request may be delivered with a significant delay or you may incorrectly determine the limitation period of your claim.
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